Proficient with Hospital Information System (HIS) and Laboratory Information Systems (LIS) to release orders or register patients as needed.
Performs patient registration, payment collection, data entry of demographic and insurance information and other procedures as necessary to support efficient sample processing.
Transfers patient test requests from scripts, requisitions, and verbal orders into the HIS and laboratory computer systems.
Answers and screen telephone calls in a professional and helpful manner.
Resolve unusual or unclear test orders by contacting the physician, nurse, reference laboratory and documents actions taken. Refer all unresolved issues to the appropriate supervisor.
Generates lists and labels. Runs daily reports.
Reviews order monitor and investigate the collection summary report.
Assess orders for special collection requirements; patient preparation and appropriate order of draw.
Accurately identify patients using two patient identifiers. Proficiently perform phlebotomy on patient population to obtain blood specimens.
